

You'll understand why consumer satisfaction is important, but why it fails us when we're developing new products.You'll gain a keen understanding of when to accept what a consumer is saying as fact, and when to challenge, push back, and dig for the truth.
Jobs to be done how to#
You'll understand how to get to the real causality of why a consumer shops and buys.By the end of the course, you will be able to conduct Jobs-to-be-Done interviews with consumers.Over 30 lectures and 5 hours of content.

As you go through each lesson think about how you can (or will) apply the learnings to your own projects and feel free to ask questions about how the content applies to your project, industry, market, business, or question that you're trying to answer.

Add Jobs-to-be-Done to Your Bag of TricksYou'll learn using actual interviews that we've conducted with consumers who have bought things like laptop bags, mattresses, and bottles of wine.
